Help / FAQ

Is MUTE safe for sensitive skin?

Yes. The range is built for sensitive skin and barrier support — centella-led, gentle, and sensitive-skin tested. If you're highly reactive, patch test first.

Is MUTE halal?

Yes — formulated and produced to halal standards. The halal mark appears on each pack once certification is finalised.

How often should I use an overnight mask?

2–3 nights a week, after cleansing. The Cleansing Milk is gentle enough for daily use, morning and night.

When will I see results?

MUTE is gentle, consistent care — not a miracle. Most people notice calmer, more hydrated, more rested-looking skin within a couple of weeks of regular use.

Why sachets, not a jar?

Single-use sachets are hygienic, precise and travel-friendly — the right dose every time, with no oxidation and no waste. The premium outer box carries the feel.

What's in every product?

The MUTE Night Complex — tremella, centella, licorice and ginseng. Read about our ingredients →

Do you ship to me?

We ship across Singapore and to selected international destinations. See Shipping & Returns.

Can I cancel my subscription?

Anytime — pause, skip or cancel from your account. No emails to send, no hoops.